A failure in your network can cost your business money and possibly compromise your reputation and the confidence held with your customers and staff. Networks can be extremely complex, and for this reason it’s always best to engage a company in a support contract if you’re not willing to pay for a full time Network Manager.

One-Tech (UK) Ltd offer Technical Support Services specially tailored to the needs of small and medium businesses.
Our Technical Support package for businesses enables us to ensure that our clients' technology is operational. With companies requiring a consistent ongoing level of assistance to maintain IT systems, we provide you with support when hardware or software goes wrong, installing updates and making the appropriate changes required. We offer fixed monthly fee contracts where we assume the responsibility for your IT, providing backup support and disaster recovery solutions within guaranteed time frames - keeping your business online.

A Typical Network Support package includes*:
- Unlimited Telephone Support
- Unlimited Remote Server and Desktop Support
- Unlimited hardware breakdown support
- Guaranteed Response Times
- Fixed Quarterly Payments
- 3 Month Rolling Contract
- Comprehensive Reporting
- Experienced, qualified and friendly engineers
- Our IT methodology and infrastructure is proven to cut response times and allows us to support you to a high standard.
*depending on level of service agreement taken

Our Technical Support package is an all-in-one total management solution. Many clients however require us to tailor this package to suit their individual needs - which we see as an important facet to the services we offer. This means you can focus on your business and leave the IT worries to us.